Samsung Knox Expert
2025-2026
11 - 12th November 2025
Take the lead in Enterprise Mobility
Gain advanced knowledge and enhance your credibility in the enterprise mobility space
The Knox Expert certification is your gateway to creating innovative business solutions on Samsung's smartphones, tablets, and wearables. This course gives you the knowledge to leverage Knox platform features for elevated security, manageability, and productivity to deliver tailor-made solutions for your customers.
Become a trusted advisor in mobile security and device management. The Knox Expert certification is your key to delivering exceptional value and standing out in a competitive market.
Why Choose the Knox Expert Certification
Knowledge
Becoming a Knox Expert gives you a deep understanding of the Knox platform's advanced features for security and management.
This expertise allows you to create complex mobile solutions that directly address business needs and challenges. You'll become a recognized authority in enterprise mobility.
Trust
The Knox Expert certification is a powerful validation of your skills. It signals to customers that you are a reliable partner for their mobile infrastructure security.
This credential builds trust and confidence, providing a competitive advantage and ensuring clients that their data is in expert hands.
Community
As a Knox Expert, you will be invited to join our exclusive Samsung Knox Expert Community.
This network offers unparalleled opportunities for collaboration and growth. You'll gain access to exclusive content, expert forums, and direct channels to Samsung teams, keeping you at the forefront of the industry.
Becoming a Knox Expert
What to expect from the Knox Expert course
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Participant requirements |
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New Knox Experts |
Knox Expert Renewals |
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Joined the Knox Expert workshop: Can skip Did not join the Knox Expert workshop: Need to complete ALL elements of the course |
Participants who have previously obtained a Knox Expert certification and have not lapsed by more than one consecutive year (e.g passed Knox Expert 2023, skipped 2024, returned 2025) are able to take the exam and submit their assessment video on completion. |
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Knox Expert Fundamentals - A phased approach |
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Discovery |
During the discovery phase, participants are guided through a use-case based on realistic customer needs, resembling detailed requirements gathering sessions happening daily. The use-case is then refenced to thoughout the other phases of Knox Expert Fundamentals section of the course. |
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Design |
Following a review of the customer's requirements, the course's design phase guides the participants on how to create an enrollment profile, assign business applications, establish basic security policies, and configure a firmware campaign and how devices enroll into the different solutions. |
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Manage |
Continuing on the customers journey, during the manage section the customer requests changes to their configuration. The partner will investigate and learn how to complete changes to the customers configuration. |
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Troubleshoot |
The final section focuses on enhancing the partners troubleshooting knowledge though hands on troubleshooting. Partners will use the interactive portal to generate dumpstate logs, KSP logs and more. |
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On-demand workshop |
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The exam |
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The Knox Expert exam questions have been updated to encourage partners to consider a more realistic line of thought when dealing with questions they receive from customers. |
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The Assessment |
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The assessment is... The current exam can be transformed into a scenario-based format to assess users' understanding of products and features, utilizing the use cases as the foundation for the questions |
Register now to join the 2025-2026 Samsung Knox Expert Workshop
Frequently Asked Questions
Yes, there are some prerequisites you should have completed before becoming a Knox Expert. These ensure all participants meet a core competency and understanding before taking the exam. You will need to have completed: Knox Associate, Knox Professional and at least Android Enterprise Professional.
Partn of the course, but Q & A will be live only
The Knox Expert course launches in January and will be accessible through the Samsung Business Academy (SBA). If you participated in the European session but are from another region, we recommend discussing the availability of the Knox Expert program with your regional Samsung representative.
In the months after launching in SBA, the local training teams will incorporate the Knox Expert course into their platform. Please await official communication from your regional Samsung representative.
The recordings are part of the Knox Expert eLearning course in SBA and can be watched on-demand. The presentation materials are also part of the course and can be downloaded for your reference.